trailQuest
The domain "www.trailquest.global" refers to Trail Quest Co Pvt. Ltd, a Nepal-based adventure company. Our vision is to help you realign with your true self through nature, psyhology, spirituality, and meanigful rituals. The use of “we,” “us,” or “our” across various pages in this site refers to the same company. Your privacy is just as important as the adventures we craft for you. This policy walks you through how we collect, use, and safeguard your personal information.
We gather three types of information on our Website:
Personal Information: This is the info that identifies you. We only collect personal details—like your name, email, and company address—when you voluntarily share them through our contact form.
Non-Personal Information: This is the info that doesn’t reveal who you are. It includes things like your browsing activity on our Website—pages you visit, time spent, and links you click.
Payment Information: When you book an experience, our third-party payment processor collects your credit/debit card information. trailQuest doesn't store or "see" your full card numbers on our local servers.
Cookies are like our little helpers—they keep things running smoothly.
Ads Retargeting: We use cookies to track your browsing across the web and display ads that match your interests.
Analytics: Cookies help us understand how you use our Website so we can improve your experience.
Heads-up: You can disable cookies in your browser settings, though some features may not function properly.
We use the info we collect to:
Respond to your questions and requests.
Make our Website better and more personal for you.
Send you newsletters or marketing communications, with your permission.
Understand how you use our Website to improve our services.
Securely transmit your data to our bank for transaction authorization.
We don't sell your data. We only share information with trusted third parties necessary to run your trip, such as:
Payment Processors: Global IME Bank and CyberSources to process your credit card payment securely.
Local Partners: Necessary details for permits, flight bookings, and hotel reservation in Nepal.
We handle your personal information based on:
Your Consent: Given when you fill out our forms.
Legitimate Interests: We process your data to fulfill the booking you have made with us.
Legitimate Intrests: To improve our websites and services.
We’ll keep your personal information only as long as we need it or as the law requires or as required by Nepealse law (whichever is longer).
We use SSL (Secure Socket Layer) encryption to protect your data during transmission. While we take every step to protect your personal information, remember that no internet connection is 100% secure.
Depending on where you live, your rights may include:
Accessing your personal information.
Correcting any inaccurate details.
Asking us to erase your information.
Objecting to how we use your information.
Limiting the way we use your data.
Withdrawing your consent whenever you like.
Heads-up: To exercise any of these rights, contact us at info@trailquest.global.
We may update this Privacy Policy periodically. Any changes will be posted on this page.
We’re here to help. If you have any questions about this Privacy Policy, contact us at:
Trail Quest Co Pvt Ltd (trailQuest)
Kathmandu- 26, Amrit Marg, Thamel
info@trailquest.global
This Privacy Policy is effective as of April, 2024 (Updated January 2026).
We help you realign with your true self through nature, psychology, spirituality and meaningful rituals.
© 2025 Trail Quest Co Pvt. Ltd. All Rights Reserved.
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